Seasoned travel and tourism professional with more than 20 years’ experience assisting customers fulfill their domestic and international travel needs. Extensive knowledge of many of the top travel destinations and proficiency in the latest travel coordination and booking software. Gifted at developing custom-built travel itineraries that exceed expectations while still fitting into clients’ budgets. Dedicated to helping clients reach their dreams of traveling the world.

Sales-oriented travel expert with excellent administrative skills and experience working for well-known agencies. Proven expertise in customer service and resolving conflicts. Provide exceptional service and quality obtained from years of hands-on experience in corporate travel industry.

• Supervised payments via credit and debit cards and handled all sensitive information with professionalism and discreteness.
• Consistently fostered business growth by delivering first-rate travel adivising and itineraries to develop valuable client relationships.
• Developed loyal clientele base due to excellent listening and research skills and keen understanding of travel budgets
• Organized memorable and exquisite travel itineraries and vacations for high-level clients, celebreties, politicians, and business executives.
• Coordinate transportation, accommodations, and itineraries for domestic and international trips for clients based on client’s needs, budgets, and expectations.
• Develop client intake forms and interview processes that enhance the ability to understand client requirements and led to a 20 percent increase in customer satisfaction.
• Network with representatives of hotel chains, airlines, tourist attractions, and other destinations to create deals that saved clients and average of 25 percent per trip.
• Utilize the latest sales techniques to upsell products and services to enhance client’s overall experience.